The temperature gradually warms up, and the home improvement market is increasingly hot. From the point of view of consumers choosing home improvement services, they are mainly divided into two types: 'double bag' and 'single bag'. The so-called 'double baggage' means that the decoration company is responsible for contracting and re-contracting materials, and 'single bag' means that only contractors do not include materials. At present, the vast majority of consumers are willing to choose to carry out the decoration in a 'single package' approach, because this way can not only control the cost of decoration, but also ensure the quality of decoration. According to the statistics of the Municipal Bureau of Industry and Commerce, 12315, 70 requests for home improvement services have been received this year, an increase of 1.5% year-on-year. There are three major problems in the dispute: First, construction quality problems; Second, the implementation of the contract; Third, after-sales service issues.
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Case 1: Poor decoration quality, maintenance becomes a problem
At the beginning of this year, Ms. Ma signed a service contract with a decoration company. Both parties agreed that after the carpentry was completed, consumers would pay for the decoration company. However, Ms. Ma found that the carpentry was finished, but the door appeared to be out of paint, and the floor was more floorboards. It has also been deformed and the quality of the construction has been very poor. Therefore, the requirement for repairs after the first maintenance was requested, but was rejected by the decoration company.
Suggest
The decoration quality problems are mainly caused by shedding of the roof, cracking of the baseboard, leaking of the heating pipe, bulging of paint booths, seepage of toilets, and construction of pipelines that are not covered by industry standards. When consumers choose home improvement companies, they must not only understand the integrity of the decoration company, service quality, technical level, etc., but also pay special attention to confirm whether the decoration company has a legitimate business qualification. Second, consumers can choose to hire an independent home improvement supervisor during the home improvement process. During the renovation process, follow-up inspections are conducted to identify problems and resolve them in a timely manner. Do not choose road construction teams for construction in order to save money.
Case 2: Failure to follow the contract, the loss could not be counted
In September last year, Mr. Han and the decoration company signed a 'double bag' contract, the two sides agreed that the installation of geothermal pipe fittings is 'Jinniu brand' pipe fittings, underwriting for 50 years. Afterwards, the decoration company subcontracted the geothermal project to another geothermal paving company. In late January of this year, Mr. Han discovered that the geothermal valve had burst and contacted the Taurus pipe fittings manufacturer. The other person sent a person to check the door and told the consumer that the pipe fitting was not a 'Jinniu brand' at all, so he could not handle it and the resulting losses could not be assumed. .
Suggest
Contract disputes are mainly manifested in: the contract only stipulated the construction period, but did not agree on the handling method of breach of contract; the decoration team did half of the work for no reason; the materials used during the renovation were inconsistent with the contract; the construction fee was not collected according to the contract, and the advertising commitment Contrary to the actual situation. When signing a service contract, consumers should clarify the construction period, the payment method and time, the brand (specification) of the used materials, and the liability for breach of contract in the contract with the home improvement company to prevent the decoration company from overdue and use shoddy. Building materials decoration; if certain items need to increase or decrease during the construction process, they must add their contents to the contract in time to avoid disputes in the future.
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